This is an operator’s nightmare: security breach leads to information theft leads to direct or indirect damage. Someone hacked into the information systems, and stole credit card numbers or other sensitive personal information; alternatively someone hacked into the information systems, and deleted vital records.
Whereas the latter has higher chance of being revealed rather quickly, the former may be done in stealth, over a period, creating undetected damage to revenue, reputation, or even to personal security and privacy.
What a mess!
It is therefore only makes sense that operators invest considerable amounts in security systems such as firewalls, malware detection, and backup.
However, this is only part of the story. Read more…